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Frequently Asked Questions

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Frequently Asked Questions

Frequently Asked Questions

You can place an order directly on our website by adding items to your basket and proceeding to checkout. You can also use our Quick Order feature for faster ordering or contact our team who will be happy to help.
We accept all major credit and debit cards, as well as trade account invoicing for approved business customers.
Yes, a VAT invoice is automatically emailed to you after every order, and is also available in your account order history.
Contact our team as soon as possible after placing your order. We can amend or cancel orders that haven't yet been dispatched.
Yes — our checkout is fully encrypted and secure, and we never store your full card details.
Yes, approved trade customers can apply for a credit account. Get in touch with our team to apply.

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