Privacy Policy
Your privacy is important to us.
This Privacy Policy explains how we collect, use and protect your personal information.
Your Privacy Matters
We are committed to protecting your personal information
Secure & Protected
We use industry standard security measures
Transparent
Clear information about how we use your data
Your Choices
You're in control of your personal information
1. Information We Collect
We collect personal information that you provide to us when you create an account, place an order, subscribe to our newsletter or contact us. This may include your name, email address, phone number, billing and delivery address and payment information.
2. How We Use Your Information
We use your information to process and fulfil orders, communicate with you, provide customer support, improve our website and services, send marketing communications (if you've opted in) and comply with legal obligations.
3. Legal Basis for Processing
We process your personal data based on one or more of the following legal grounds: performance of a contract, legitimate interests, consent or legal obligation.
4. Sharing Your Information
We do not sell your personal information. We may share your information with trusted third parties, such as payment processors, delivery couriers and IT service providers, who help us operate our business and provide our services to you.
5. Cookies & Similar Technologies
Our website uses cookies to enhance your browsing experience, analyse site traffic and personalise content. You can manage your cookie preferences in your browser settings.
6. Data Security
We use industry-standard technical and organisational measures to protect your personal data from unauthorised access, loss or misuse.
7. Your Rights
Depending on your location, you may have the right to access, correct, delete, or restrict the use of your personal data. Contact us to exercise these rights.
8. Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes we collected it for, including legal, accounting or reporting requirements.
9. Children's Privacy
Our services are not directed at children, and we do not knowingly collect personal information from anyone under the age of 16.
10. Third Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those external sites.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
12. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal data, please get in touch using the details below.
Your Privacy Matters
We are committed to protecting your personal information and being transparent about how we use it. If you have any questions about this Privacy Policy, please contact us.
